Companies focus on expanding and enrich diverse services, from customer needs analysis, program design, equipment supply, construction management, coordination of the implementation, carried out on all aspects of service integration and other after-sales tracking, seamless integration of various businesses, truly train high-efficiency operation, to provide comprehensive and efficient one-stop service. Enhance market competitiveness, thereby creating the best results.
Customer is the source of enterprise survival and development, there is no customer recognition and support, business can not survive in the fierce market competition. To this end, Xi Cheng intelligent always attached importance to the management of clients and services, and strive to: "Respect for customers, understanding customers, exceed customer expectations continue to provide products and services, so customers are friends forever." To provide customers with quality service, is to provide security for the company's development is our bounden duty. We use the program to guide our behavior professional and standardized.
This paper presents the following services aim to guide the behavior of our daily service work.
☺ services: customer first, honesty
☺ service lines: honest, efficient, fast, thoughtful, caring.
☺ Service Objective: To facilitate applications, creating value for customers.
☺ Service slogan: to provide customers with professional services is not the same.
Follow-up survey services: system health problem the customer service center will be completed projects, service quality and other aspects of the follow-up survey and strong supervision, learn more about customers' needs and opinions, and to respond to the fastest action, so that resources unified and able to effectively improve service efficiency.
Reception Complaints Service: Customer service center for the convenience of customers, the way the various complaints occur due to the quality of projects, products, services, technology, and other issues with dedicated; reception on the project encountered all kinds of technology, business telephone inquiries and complaints and other issues; supervise project progress, resolve customer needs, improve service quality.
Services: consulting services, technical exchanges, product support, professional training.